Pytha Partners Customer Support Portal

Welcome to the Pytha Partners Customer Support Portal

Please use the search bar above to find solutions from our Knowledge Base or click on the link at the top of the page.
If you can't find what you're after, send us a support request by clicking on My Tickets, also at the top of the page. 

Scroll down for more... 

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    PYTHA V26 is now available

    PYTHA Version 26 launches for Australia and New Zealand on Monday, 10 March 2025. If you've purchased V26 or have an SUA, updating is quick and easy - just 3 simple steps. You do not need to create a ticket or request assistance, and no special IT knowledge is required to install it yourself.  

    Simply click here and follow the steps to get V26.

    For more guidance please also reference the following Knowledge Base articles. 

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      Installing PYTHA on a new computer

      Installing PYTHA on a new computer is quick and easy. You do not need to create a ticket or request assistance, and no special IT knowledge is required to install it yourself. 

      Simply click here and follow the steps.

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        Live support

        Sometimes all you need is a helping hand. We've replaced our previous 'Lunch and Learn' schedule, with even more live help. 

        Tuesday mornings at 10:00-11:00am Sydney time
        Learning Consolidation for people completing New User Training

        Wednesday mornings at 11:00-12:00pm Sydney time
        Midweek Masterclass - FREE Version 26 training
        • 9 April - The Generator Module with Michael (Zoom ID: 84489512406)
        • Check back regularly for more sessions...

        Thursday mornings at 10:00-11:00am Sydney time
        Learning Consolidation for people completing Workshop or Processing Training


        All customers with a valid TSA are welcome to attend the Wednesday morning sessions. These will be recorded and available to rewatch.  If you are working through a training course, please request an invitation to one of the consolidation sessions.



          Current, tested PYTHA .exe

          If you have an existing installation of V25 or V26, you can check back here any time for the latest in-version executable. From time to time the in-version executable receives an update - we test it and then post it here. To download the most current PYTHA .exe that has been tested by our Tech Team:

          Click here to check and download the latest PYTHA 26 .exe
          Click here to check and download the latest PYTHA 25 .exe

          If you wish to install PYTHA on a new computer, or upgrade to Version 26, please refer to the sections above.






            My 3D Shop has an ever-growing list of libraries carefully curated to suit manufacturers and designers. Collections include standard cabinets, finger pull cabinets, fixtures and fittings, styling items and much more. 

            As an existing Pytha Partners Technical Support Agreement (TSA) customer, you have complimentary access to these My 3D Shop libraries**. Follow the link to be redirected to your no-cost library items. Once you've loaded up your cart go to the checkout where your discount will be applied.


            **Note: Minosa Libraries and Online Training modules are not included as part of your TSA. 



              • Popular Articles

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                Browse our previous Lunch and Learn Sessions Wednesday 10th February 2021 - Create an Enroute Tool and Strategy with Michael Rowe Wednesday 10th March 2021 - Creating Custom Symbols with Aaron Meyer Wednesday 24th March 2021 - Curves with Michael ...

              • PYTHA Workshop - My Holes (PYTHA 24 and earlier)

                In PYTHA Workshop, the My Holes function allows for the creation and export of custom bore holes. To create Vertical bore holes: Draw a Circular face - the diameter of the face determines the diameter of the bore hole Turn the face into a bore hole - ...

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              • PYTHA - Copy Your PYTHA Settings Between Computers (PYTHA 24 and Earlier)

                PYTHA makes it easy for you to ensure all your PYTHA users are working with the same settings. The following outlines how to transfer PYTHA settings from one computer to another. Open Windows File Explorer on the computer you wish to copy settings ...