Pytha Partners Customer Support Portal

Welcome to the Pytha Partners Customer Support Portal

This portal is for PYTHA Pros with a valid Technical Service Agreement

Please use the search bar above to find solutions from our Knowledge Base.
If you can't find what you're after in our Knowledge Base, please proceed to the My Area section to submit a technical support request.



Scroll down for Lunch and Learn sessions.

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    Submitting a Support Ticket

    Provide as much information as you can. This will help us answer you more quickly.
    • meaningful title for your ticket 
    • full description of what's troubling you
    • screen shots
    • attach the PYTHA/ Analyzer/ EzyNest/ NCHOPS files that are not working
     Handy hint: Subject line "Trouble exporting to Analyzer" is more useful than subject line "Help"!

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      Lunch and Learn

      The Lunch and Learn program helps busy PYTHA users improve their skills in digestible 30-minute sessions. Each fortnight, we'll invite you to bring your lunch to your laptop and join us in the Zoom Room. Our tech team will take turns at tackling various PYTHA tools and processes, and share their top tips and tricks for efficient and accurate drafting. These sessions are exclusive for those with a valid Technical Services Agreement (TSA).

      November Sessions
      2D Text
      Wednesday 1st December
      12:00pm to 12:30pm (Sydney time)

      Surprise Christmas Topic!
      Wednesday15th December
      12:00pm to 12:30pm (Sydney time)




      Lunch and Learn Archive
      For previous sessions, check out the Archive


      For more Lunch and Learn sessions, check the calendar.


      And don't forget to check back here at meeting time! Click the zoom link above to log in.

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        Latest PYTHA .exe

        Click here to check and download the latest PYTHA 24 .exe
        Click here to check and download the latest PYTHA 23 .exe

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          My3DShop Library downloads

          My 3D Shop has an ever-growing list of libraries carefully curated to suit manufacturers and designers. Collections include standard cabinets, finger pull cabinets, fixtures and fittings, styling items and much more. New items are added daily, so check back often!

          **Bonus for Pytha Partners TSA Customers**

          As an existing Pytha Partners Technical Support Agreement (TSA) customer, you have complimentary access to these My 3D Shop libraries**. Simply click here and you’ll be redirected to your no-cost library items. Once you've loaded up your cart go to the checkout where your discount will be applied.

          **Note: Minosa Libraries and PYTHA Essentials Online Training modules are not included as part of your TSA. 

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