Welcome to the Pytha Partners Customer Support Portal
Please use the search bar above to find solutions from our Knowledge Base or click on the link at the top of the page.
If you can't find what you're after, send us a support request by clicking on My Tickets, also at the top of the page.
Scroll down for Lunch and Learn sessions and My3DShop link to discounted library items.
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How to Submit a Support Request
Click on the My Tickets link at the top of the page. To help us answer you more quickly please provide as much information as you can.
- a MEANINGFUL TITLE for your ticket (not just your company name, or "Help!")
- please ATTACH the files that are not working - PYTHA files are the most useful
- a DETAILED DESCRIPTION of what's troubling you
- SCREEN SHOTS of specific areas of interest
Handy hint: Subject line "Trouble with Export to CAM" is more useful than subject line "Help"!
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Lunch and Learn
The Lunch and Learn program helps busy PYTHA users improve their skills in digestible 30-minute sessions. Each fortnight, we'll invite you to bring your lunch to your laptop and join us in the Zoom Room. Our tech team will take turns at tackling various PYTHA tools and processes, and share their top tips and tricks for efficient and accurate drafting.
Rendering in V25
Wednesday 3rd April AEDT
Host: Michael Rowe
Zoom link: https://us02web.zoom.us/j/82873629114
Apply multiple machining styles to parts
Click the zoom link above to log in at meeting time.
Lunch and Learn Archive
For previous sessions, check out the Archive, or search the Knowledge Base for a topic.
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Current, tested PYTHA .exe
To download the most current PYTHA V25 .exe that has been tested by our Tech Team:
Click here to check and download the latest PYTHA 25 .exe
Click here to check and download the final PYTHA 24 .exe
Click here to check and download the final PYTHA 23 .exe
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My3DShop Library downloads
My 3D Shop has an ever-growing list of libraries carefully curated to suit manufacturers and designers. Collections include standard cabinets, finger pull cabinets, fixtures and fittings, styling items and much more. New items are added daily, so check back often!
**Bonus for Pytha Partners TSA Customers**
As an existing Pytha Partners Technical Support Agreement (TSA) customer, you have complimentary access to these My 3D Shop libraries**. Simply click here and you’ll be redirected to your no-cost library items. Once you've loaded up your cart go to the checkout where your discount will be applied.
**Note: Minosa Libraries and Online Training modules are not included as part of your TSA.
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Popular Articles
Lunch and Learn Archive
Browse our previous Lunch and Learn Sessions Wednesday 10th February 2021 - Create an Enroute Tool and Strategy with Michael Rowe Wednesday 10th March 2021 - Creating Custom Symbols with Aaron Meyer Wednesday 24th March 2021 - Curves with Michael ...PYTHA Workshop - My Holes
In PYTHA Workshop, the My Holes function allows for the creation and export of custom bore holes. To create Vertical bore holes: Draw a Circular face - the diameter of the face determines the diameter of the bore hole Turn the face ...Hide or restore the PYTHA 23 menu bar
It is now possible to hide the PYTHA 23 menu bar, allowing you to maximise your model space. To do this: Go to the View menu Deselect the first entry "Menu bar always visible" To display a smaller menu containing the most commonly used ...PYTHA Workshop - Exporting Grained Pieces for Nesting
PYTHA Workshop allows for the easy export of grained items for correct orientation when nesting. To ensure that your grained items will be rotated correctly: Grain direction (Workshop > Processing > Directions > Grain Direction) to the grained edge ...Correctly applying Pen 20 to your PYTHA model for Analyzer
When exporting from PYTHA to Analyzer, it is important to ensure that your model has Pen 20 applied to all parts. This helps Analyzer to correctly orientate parts and ensure correct machining is applied. The following list details which edge should ...