Welcome to the Pytha Partners Customer Support Portal
Please use the search bar above to find solutions from our Knowledge Base or click on the link at the top of the page.
If you can't find what you're after, send us a support request by clicking on My Tickets, also at the top of the page.
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PYTHA V26 is now available
PYTHA Version 26 launches for Australia and New Zealand on Monday, 10 March 2025. If you've purchased V26 or have an SUA, updating is quick and easy - just 3 simple steps. You do not need to create a ticket or request assistance, and no special IT knowledge is required to install it yourself.
Simply click here and follow the steps to get V26.
Installing PYTHA on a new computer
Installing PYTHA on a new computer is quick and easy. You do not need to create a ticket or request assistance, and no special IT knowledge is required to install it yourself.
Simply click here and follow the steps.
Live support
Sometimes all you need is a helping hand. We've replaced our previous 'Lunch and Learn' schedule, with even more live help.
Tuesday mornings at 10:00-11:00am Sydney time
Learning Consolidation for people completing New User Training
Wednesday mornings as scheduled at 11:00-12:00pm Sydney time
Midweek Masterclass - New to PYTHA or been using it for yonks, please come along!
- 18 Feb: Creating Materials in PYTHA (Meeting ID: 83063442216)
- 11 Mar: Dimensioning and Text (Meeting ID: 89075880863)
- 15 Apr: Parametrics (Meeting ID: 82279150057)
- 6 May: Rendering in PYTHA (Meeting ID: 89801353400)
- 27 May: Defining Part Relationships in PYTHA Workshop (Meeting ID: 84159660144)
- 15 Jul: Associated Sectioning (Meeting ID: 82529740364)
- 5 Aug: Using the Curves Menu (Meeting ID: 88130328715)
- More dates to come...
Friday mornings at 10:00-11:00am Sydney time
Learning Consolidation for people completing Workshop or Processing Training, returning in February.
All customers with a valid TSA are welcome to attend the Wednesday morning sessions. These will be recorded and available to rewatch. If you are working through a training course, please request an invitation to one of the consolidation sessions.
Current, tested PYTHA .exe
If you have an existing installation of V25 or V26, you can check back here any time for the latest in-version executable. From time to time the in-version executable receives an update - we test it and then post it here. To download the most current PYTHA .exe that has been tested by our Tech Team:
Click here to check and download the latest PYTHA 26 .exe
Click here to check and download the latest PYTHA 25 .exe
If you wish to install PYTHA on a new computer, or upgrade to Version 26, please refer to the sections above.
My 3D Shop has an ever-growing list of libraries carefully curated to suit manufacturers and designers. Collections include standard cabinets, finger pull cabinets, fixtures and fittings, styling items and much more.
As an existing Pytha Partners Technical Support Agreement (TSA) customer, you have complimentary access to these My 3D Shop libraries**. Follow the link to be redirected to your no-cost library items. Once you've loaded up your cart go to the checkout where your discount will be applied.
**Note: Minosa Libraries and Online Training modules are not included as part of your TSA.
Need help? Check out these Knowledge Base articles.
Popular Articles
Lunch and Learn Archive
Browse our previous Lunch and Learn Sessions Wednesday 10th February 2021 - Create an Enroute Tool and Strategy with Michael Rowe Wednesday 10th March 2021 - Creating Custom Symbols with Aaron Meyer Wednesday 24th March 2021 - Curves with Michael ...PYTHA Workshop - Exporting Grained Pieces for Nesting in EnRoute/EzyNest
PYTHA Workshop allows for the easy export of grained items for correct orientation when nesting. To ensure that your grained items will be rotated correctly: Grain direction (Workshop > Processing > Directions > Grain Direction) to the grained edge ...PYTHA Workshop - Straight edges appearing curved when exported
Sometimes non-rectangular parts being processed from PYTHA will be generated with curves on edges that should be straight. To rectify this, add extra points to your part edges using the PYTHA "Divide" tool: Open Face Tools > Topology > Divide ...PYTHA - Transfer Hook Menu Setup Between Computers
To ensure all your computers have the same libraries available in the library "Hook" menu, please follow these steps: Open PYTHA Central and select " edit MODEL settings files" from the "Extras" menu on the computer you wish to copy the setup from ...How To Use The Function: 2D Revolve